![]() In a fire, it’s more likely that a PTSN phone will still work, because the BT cable is largely run outside the house. ![]() While VoIP phones need mains power, the telephone line provides power for many PTSN phones. In addition, there is a critical difference between VoIP and basic PTSN telephones. So when you’re on holiday in Spain, for example, we couldn’t connect you to the Spanish fire service no matter what number you dialled. Note that you cannot use Nimvelo to dial emergency services in other countries outside the UK. Nimvelo provides connections to the 999 service providing you’re dialling from the UK. In short: you can, but there are some other issues to consider. If you pay for internet phone service, you need to understand how this affects your ability to dial 999. (112 can also be dialled instead of 999). 111 is the UK’s non-emergency number, while 999 is for life-or-death situations handled by the police, fire service, ambulance service and (if relevant) mountain rescue or the coastguard in your area. In the UK, there are two important numbers for medical advice.
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